Shipping Policy

Processing time

Review and Menu tiles (and the Complete Kit): Programmed for you · ships 2–4 weeks after payment and your setup form.

WiFi tile only: Made for you · ships 2–4 weeks after payment.

BYND Tips cards: In stock · ships 5–7 business days after payment.

United States

Flat $7 shipping on tile orders, free on tile orders of $89 or more. BYND Tips cards always ship free and don't count toward the threshold. Shipped with USPS Ground Advantage.

Ecuador

Flat $7 shipping, free on orders of $72 or more, sent by national courier.

Tracking and delivery

We'll email you when your order ships. If something is wrong with your address, write to hello@buybynd.com with your order number.

Lost or damaged packages

If your package is lost in transit or arrives damaged, we reship it free. Email hello@buybynd.com with your order number (and a photo if it's damaged).